Policies
Domestic Credit Application: Please click here to obtain our Credit Application form. If you have your own pre-printed references and fax numbers, you are welcome to attach to our form.
Guarantee: All single unit purchases, except the software developer's kits (SDKs), carry a 30-day money-back guarantee. The SDKs are not returnable.
Returns: All returns require an RMA authorization number in advance. Returns are subject to a 30% re-stock fee.
Shipping Domestic: We normally ship by Fed Exp 3 day. Shipping charges are additional. You are welcome to supply your own Federal Express Account number and we will bill the freight charges directly to your account. Sorry Federal Express is the only choice as they make pick ups daily here at RF IDeas.
Shipping International Orders: RF IDeas will notify you via email of the correct freight charges once they are calculated. Orders outside USA and Canada must be pre-paid via wire transfer or credit card. No C.O.D. or Purchase Orders will be accepted.
International Credit Terms: RF IDeas now offers our international customers a chance to purchase product on net thirty day terms. To qualify for N/30 day terms simply give us, name, address and telephone number of three (3) USA-based vendors (sorry MUST be USA vendors). Please click here to obtain our Credit Application form.. Please e-mail these to hkuehn@rfideas.com. After a check of these references if you qualify for open credit you will be notified by e-mail our acceptance. If accepted you will have 30 days to wire transfer your payment. Wire transfer information will also be included with our e-mail accepting you to purchase on a N/30 day basis.