rf IDEAS Remote Card Reader Manager for Ricoh

Prerequisites

In order to use the rf IDEAS Remote Card Reader Manager for Ricoh, you must make sure that the MFPs you are wishing to remotely configure meet the following requirements.

1. Ricoh MFP Prerequisites

Component	Prerequisites
MFP	<strong>G2, G2.5 or G3 SOP</strong>
SmartSDK	<strong>Version 2.30 (and above) must be installed on each machine</strong>. The rf IDEAS Remote Card Reader Manager application is not compatible with SmartSDK versions lower than 2.30. If the SOP(s) you want to remotely configure do not have version 2.30 or higher, you will need to upgrade the SmartSDK to version 2.30 (and above) before you can remotely configure the SOP.
Firmware	<strong>Latest MFP firmware must be installed on each machine</strong>
HTTPS	<strong>HTTPS must be enabled on each MFP</strong>
Energy Saving Mode	<strong>Make sure Energy Saving Mode is set to 'Low Power Mode' or 'Off'. </strong> If the MFP is set to 'Sleep Mode' or Energy Saving 'On', then the Remote Card Reader Manager application will be unable to communicate to the reader while the MFP is in deep energy save / sleep mode.
SOP Application	<strong>Applications must use the CIS Interface of the SmartSDK Version 2.30 (and above)</strong>
rxconfServlet.zip Plugin	<strong>Version 3.8.8 must be installed on each SOP using SDK/J.</strong> Prior versions of the rxconfServlet.zip plugin may not be compatible. To ensure compatibility, please install rxconfServlet 3.8.8 on all MFPs you wish to remotely configure. If the MFP is using a 3rd party SOP application, that application must be able to install and run operations with rxconfServlet 3.8.8. You may encounter compatibility issues if the 3rd party SOP application is using a prior version of the rxconfServlet.zip plugin.

2. rf IDEAS Reader Prerequisites

EMEA EDP Code	Americas EDP Code<br/>rf IDEAS Model	EMEA EDP Code	Americas EDP Code<br/>rf IDEAS Model
934189	RDR-805R1AKU	945548	RDR-30581BKU
942022	RDR-800R1AKU	953247	RDR-30541BKU-RSOP
953246	RDR-80541AKU-RSOP	953248	RDR-80M41AKU-RSOP
-	KT-80041AKU-RSOP	954177	RDR-80LH1BKU
959015	RDR-75R1AKU	9P02589	RDR-8XMR1AKU
971968	RDR-7L81AKU	9P25422	RDR-30531EKU
984190	KT-80581AKU	9P25423	RDR-30MR1CKU-MXS
9P28629	RDR-805R1AKU-G3

*These model readers may require a Secure .INI+ file for full configuration. Support for this file type will be added in future application releases.

Troubleshooting FAQs

rf IDEAS will post troubleshooting updates below as we gain technical feedback from end users. Be sure to check back periodically.

What port will need to be opened to use?

HTTP-80

Why can’t I deploy the CIS plugin on my IM 550?

After investigation, it was discovered that this MFP did not have the Version 3.8.8 of the rxconfServlet.zip Plugin installed. It had version 3.8.5. After installing the updated version 3.8.8, the SOP accepted the CIS Plugins via the rf IDEAS Remote Card Reader Manager application.

Why am I getting a 409 error when I send an .HWG+ configuration file?

A 409 error code indicates that you are trying to update an outdated reader. It is old and does not meet the rf IDEAS reader prerequisites. It is highly recommended that you update that reader with a more current rf IDEAS reader, as itemized in the rf IDEAS Remote Card Reader Manager User Manual.