Have us contact you
We have support staff working around the clock and around the globe—ready to answer your product questions, help you with configuration, take care of warranty issues and more. Choose your preferred way of communicating, and we’ll take care of you right away.
Get in touch with us
Call us anytime. You’ll talk to a real person with real expertise and real commitment to addressing your needs.
4020 Winnetka Avenue
Rolling Meadows, IL60008
Whether you have questions about pricing and availability, or you’re ready to make a purchase, our sales team is ready to help.
Sales contacts by region
We take pride in our ability to answer nearly every call on the first ring. As our customer, you can expect the best possible support experience—whether you need help with nontechnical issues or you’re ready to reorder rf IDEAS products.
We stand behind our products 100%. Check out our online product support center, or contact a technical support expert. The support team has access to our engineering staff to help resolve any issues and answer any questions you may have.
Global technical chat support by region
All regions provide 18 hours of technical support coverage per day.
Contact us for questions about financing, billing and payments, or to submit a vendor invoice.
Toll-free accounting hotline +1 866 439 4884, Option 5 Hours: Monday–Friday, 8:00 a.m. to 5:00 p.m. USA Central Time
Payments email address AcctsReceivable@rfideas.com Response time: Within one business day
Submit invoices email address AcctsPayable@rfideas.com Response time: Within one business day