Get in touch with us
Call us anytime. You’ll talk to a real person with real expertise and real commitment to addressing
your needs.
Our Global Headquarters
425 North Martingale Road
Suite 1680
Schaumburg, IL 60173
United States
rf IDEAS Operations Center
1329 Gateway Drive
Elgin, IL 60124
United States
Product Sales
Whether you have questions about pricing and availability, or you’re ready to make a purchase, our sales team is ready to help.
Sales contacts by region
Customer support
We take pride in our ability to answer nearly every call on the first ring. As our customer, you can expect the best possible support experience—whether you need help with nontechnical issues or you’re ready to reorder rf IDEAS products.
Technical support
We stand behind our products 100%. Check out our online product support center, or contact a technical support expert. The support team has access to our engineering staff to help resolve any issues and answer any questions you may have.
Global technical chat support by region
All regions provide 18 hours of technical support coverage per day.
Media Contact
Finance information
Contact us for questions about financing, billing and payments, or to submit a vendor invoice.
Toll-free accounting hotline
+1 866 439 4884, Option 6
Hours: Monday–Friday, 8:00 a.m. to 5:00 p.m. USA Central Time
Payments email address
AcctsReceivable@rfIDEAS.com
Response time: Within one business day
Submit invoices email address
AcctsPayable@rfIDEAS.com
Response time: Within one business day