Get Support Anytime, Anywhere

Have us contact you

We have support staff working around the clock and around the globe—ready to answer your product questions, help you with configuration, take care of warranty issues and more. Choose your preferred way of communicating, and we’ll take care of you right away.

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Get in touch with us

Call us anytime. You’ll talk to a real person with real expertise and real commitment to addressing
your needs.

Product Sales

Whether you have questions about pricing and availability, or you’re ready to make a purchase, our sales team is ready to help.

Toll Free Sales Hotline
Sales email address
Response time: Within one business day

Sales contacts by region

Customer support

We take pride in our ability to answer nearly every call on the first ring. As our customer, you can expect the best possible support experience—whether you need help with nontechnical issues or you’re ready to reorder rf IDEAS products.

Toll-free customer support hotline

Technical support

We stand behind our products 100%. Check out our online product support center, or contact a technical support expert. The support team has access to our engineering staff to help resolve any issues and answer any questions you may have.

Global technical chat support by region

All regions provide 18 hours of technical support coverage per day.

Media Contact

Finance information

Contact us for questions about financing, billing and payments, or to submit a vendor invoice.

Toll-free accounting hotline
+1 866 439 4884, Option 6
Hours: Monday–Friday, 8:00 a.m. to 5:00 p.m. USA Central Time

Payments email address
AcctsReceivable@rfIDEAS.com
Response time: Within one business day

Submit invoices email address
AcctsPayable@rfIDEAS.com
Response time: Within one business day