With our partners and end users in mind, we have created a new online experience to better help you find the right solution/product for your needs.
Start exploring today.
Support Center
Contact technical support to resolve a specific issue.
We’ll ask you for contact information, the part number of the product you’re experiencing an issue with, and a description of the problem or question. You’ll receive a confirmation email, and the next available support agent will respond to your request within 24 hours.
Where can I find documentation and tools for rf IDEAS products?
Visit our downloads page for access to firmware, drivers, configuration software, user manuals and more
Do I need to install additional drivers for rf IDEAS readers in standard keyboard emulation mode?
Our standard AKU/BKU models do not require any additional drivers. They obtain their driver from the OS and are recognized as a human interface device.
What frequency can rf IDEAS readers read?
Our readers can read 125 kHz and/or 13.56 MHz. Models that begin with RDR-6xxx read 125 kHz; RDR-7xxx read 13.56 MHz; and RDR-80xxx read both 125 kHz and 13.56 MHz.
Enables applications to communicate with WAVE ID® and WAVE ID® Plus readers by redirecting local COM port communications to the COM port of the reader.
Power Requirements: 802.3af Class 0 compliant Hub, Router, Switch or midspan PoE injector. *Power injectors are available over the counter in most computer hardware stores or from catalog providers*
