Contact technical support to resolve a specific issue.
We’ll ask you for contact information, the part number of the product you’re experiencing an issue with, and a description of the problem or question. You’ll receive a confirmation email, and the next available support agent will respond to your request within 24 hours.
Commonly Asked Questions
Where can I find documentation and tools for rf IDEAS products?
Visit our downloads page for access to firmware, drivers, configuration software, user manuals and more
Do I need to install additional drivers for rf IDEAS readers in standard keyboard emulation mode?
Our standard AKU/BKU models do not require any additional drivers. They obtain their driver from the OS and are recognized as a human interface device.
What frequency can rf IDEAS readers read?
Our readers can read 125 kHz and/or 13.56 MHz. Models that begin with RDR-6xxx read 125 kHz; RDR-7xxx read 13.56 MHz; and RDR-80xxx read both 125 kHz and 13.56 MHz.
Last Revision Date: May 26, 2020
Size: 1.2 MB
Application Type: MIFARE & LEGIC Readers Configuration Software * Full MIFARE support (Classic, EV1/EV2, LEAF) over MFP24 protocol * Supports LEGIC SDK with Stamp, user-defined keys, and launching/delaunching of SAM-93 cards
Configuring readers for LEGIC®, MIFARE® DESFire® and MIFARE Classic®.