Looking for assistance with the rf IDEAS Configuration Utility?
To assist our customers with the most common configuration needs, we have built out a library of self-serve Tech Tip videos to help you navigate how to use your rf IDEAS Configuration Utility.
Your source for technical support from <br> rf IDEAS experts.
Commonly Asked Questions
Where can I find documentation and tools for rf IDEAS products?
Visit our downloads page for access to firmware, drivers, configuration software, user manuals and more
Is there an app to store and manage the mobile credentials? Where do I download it?
Each of the solutions is a “mobile wallet” app. PACK ID, Safetrust and HID® Mobile Access can be downloaded from the Apple App Store or Google Play. However, the credentials will not be enabled until they are provisioned through the portal by the end-user admin. Once provisioned, the user will receive an e-mail with a link to activate the credentials.
Can the read range for each WAVE ID® Mobile Reader be adjusted? What is the maximum read range with the BLE technology?
Yes, the read range can be changed by adjusting the transmitter and receiver sensitivity with the rf IDEAS Mobile Configurator utility, and it also can be further adjusted on the mobile device through the management portal (PACK ID) or mobile app settings (Safetrust and HID® Mobile Access). The maxim range of the BLE technology used in our readers is 30m (~100ft), but in most cases a much shorter read range is preferable in order to enable true tap-and-go authentication experience.
Get installation, configuration and other product information by downloading these technical manuals in PDF format. You can either read the manuals online or print them from your web browser.
Transform raw card data into actionable code with the Software Conversion Tool. This intuitive platform simplifies the process of converting card data into customized code templates, supporting popular programming languages like C#, C++, Java, Python, and Visual Basic. Configure key parameters such as trailing parity bits, facility code bits, and ID bits, and gain instant access to tailored code examples. Note: API documentation is available with SDK purchase.
Find the credential brands and types currently supported by our single- and dual-frequency WAVE ID readers. New card types are added regularly to our portfolio of supported card types.
The WAVE ID® Plus readers for Rockwell Automation are pre-configured to work with the Login prompt in a PanelView™ Plus terminal as well as an enrollment device when creating users at the panel. FactoryTalk View Site Edition (SE) and FactoryTalk View Machine Edition (ME) are similar in that the pcProx Plus readers can keystroke the logon sequence.
Discover comprehensive information about our warranty policies and coverage. The Warranty page outlines the terms, conditions, and support available for your products, ensuring peace of mind with your investment. Understand coverage details, and access repair or replacement services seamlessly. We're here to provide reliable support and keep your products performing at their best.
Load reader configuration settings and/or smartcard reader settings and keys to a MIFARE DESfire card. This enables you to configure readers and set keys by tapping a physical badge card to a reader. To use the Configuration Card Manager, you will need an rf IDEAS Configuration Card Writer (not a Reader). Configuration cards are only compatible with Wren platform readers.
Family product brochure: LEGIC credentials rf IDEAS expanded support of LEGIC through the SM-6300. Explore Secure LEGIC Credentials and WAVE ID® Readers. On average, users spend three minutes and 46 seconds each time they reset their passwords. Additionally, companies lose $480 worth of productivity annually per employee due to time spent on password issues.¹ From every level of an organization, passwords are a problem, so improving your identity management security and protocol has to involve more secure credentials and authentication methods.
WAVE ID® 13.56MHz Configuration Card Writer. The WAVE ID® Configuration Card Writer enables a quick and easy way to securely configure WAVE ID Plus readers. rf IDEAS' WAVE ID Configuration Card Writer programs MIFARE® DESFire® cards to (re)configure compatible WAVE ID Plus readers without disassembling or connecting to a computer. Use the Configuration Card Manager and WAVE ID Configuration Card Writer to program a MIFARE DESFire Card with configuration files containing the required reader configuration settings and encryption keys.
Instructions for mounting a Desktop Mini with KT-ANGLE-MINI & KT-ANGLE-MINI+CLIPS kits.KT-ANGLE-MINI+CLIPS is identical to KT-ANGLE-MINI with the addition of two cable management clips. REF. 99060073
WAVE ID Plus Mini LEGIC SM-6300 reader's sleek, futureproof design accommodates credentials and security solutions for today and tomorrow built on the latest LEGIC 6300 IC for secure user authentication and credential management platform
Simply convert your existing credentials into FIDO2 security keys — overnight security and accountability are fundamental to the health of your business. Now, you can achieve the highest levels of security across all the devices, websites and applications that your employees access, using their existing ID badge. No passwords. No complex implementation. No obstacles to a confidently secure future.
Secure your print environment with WAVE ID® Secure Authentication Readers. Secure print offers numerous advantages that not only protect your organization from breaches but also help you avoid regulatory fines, save on printing costs and protect sensitive data. Consider the potential vulnerabilities in your current printer setup — hidden security gaps and inefficiencies could expose your organization to significant risks.
Welcome to the Next Generation. rf IDEAS is proud to introduce the NEXT GEN platform. Our new technology platform is fully compatible with the legacy credential readers you already own. It incorporates the same firmware, reads the same cards and mobile credentials, offers the same key features including our card analyzer, and is just as easy to set up using the rf IDEAS® Configuration Utility.
