In a recent issue of the MIT Sloan Management Review, the author discusses the concept of “people analytics” that can help managers learn why some employees are more successful than others.
Ben Waber, CEO and cofounder of Humanyze, relates the story about how Oakland A’s manager Billy Beane rebuilt his baseball team using computer analysis and statistics that uncovered patterns of behavior that were previously considered irrelevant.
Waber proposes that collecting data on what successful employees actually do at work through mobile devices, email, internal social media, and even sensors like RF IDeas’ pcProx readers, managers can tell how they actually collaborate with each other.
In fact, RF IDeas is already doing this within our manufacturing industrial markets by adding employee identification to the process control.
“We are essentially defining that Man (employee) should be part of the data gathering and thereby offering more information to control the entire product produced,” says Rick Landuyt, RF IDeas President and CEO. “We are creating the addition of Man (employee) to the M conditions (Man, Machine, Material, Method) in order to show the value of training to improve quality on production lines, for example.”
With a badge reader, the employee’s ID is now part of the Bill of Materials, processes, and policies that are used in the production of specific products. Managers can quickly determine any production issues by contacting the employee and discovering how the employee distinguishes between good and bad lots which greatly contribute to the solution. Manufacturers are capturing the human knowledge much faster and adding this to the production process to capture improvements, reduce reworks and to better compete. These improvements will benefit productivity, quality, and cost. Additional benefits to traceability include verification that employees have been trained before machine operations are allowed.